The Covid-19 pandemic has been the most significant disruptive event for decades, impacting the political, social and economic environment of insurance companies for years to come. It has been a catalyst for several distinct pre-existing macro trends: use of technology, workforce and ESG (sustainability).
This paper is the result of discussions within the ECIIA Insurance Committee, in collaboration with James Fisher, Global Head of Professional Practice at AXA and Antonella Loffredo, Senior Internal Auditor at Assicurazioni Generali.
This paper addresses the following topics:
- Impact of macro trends: on insurance and Internal Audit, focusing on those directly resulting from the Covid-19 pandemic
- Reaffirming the Purpose of Internal Audit: Judgement at the Core of Audit Assurance
- Impact of the New Ways of Working: Environment and risks
- Remote Auditing: Opportunities, Audit needs and limits
- Future of Audit Work in the light of process automation and remote working
As a conclusion, it is not easy to predict the degree of remote working in the future but it is likely that a balanced model (hybrid) between physical and remote working will apply. It is important for internal audit to be flexible and adapt its way of working to remain closely associated with stakeholders and follow the model of the management. It is a key condition to provide effective assurance and added value.
The press release is available here